Shipping Policy

Mosor Leather
Owned by WS Ventures

At Mosor Leather, we are committed to delivering high-quality leather products to our customers safely and efficiently. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased from www.mosorleather.com.

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on Sundays or public holidays.

In case of high order volumes, shipments may experience slight delays. If there will be a significant delay in shipping your order, we will notify you via email or phone.

2. Shipping Locations

We currently ship across India. International shipping may be available in the future.

3. Shipping Charges

Shipping charges for your order will be calculated and displayed at checkout.

Mosor Leather may occasionally offer free shipping promotions on selected orders or during special campaigns.

4. Delivery Time

Estimated delivery times:

• Metro Cities: 3–5 business days

• Other Cities & Towns: 4–7 business days

• Remote Areas: 5–10 business days

Delivery timelines may vary depending on courier availability and location.

5. Shipment Confirmation & Tracking

Once your order is shipped, you will receive a shipping confirmation email or message containing the tracking number and courier details.

You can track your shipment through the courier partner's tracking system.

6. Delays in Delivery

Delivery delays may occur due to:

• Weather conditions

• Natural disasters

• Courier partner delays

• Incorrect shipping address provided by the customer

• Public holidays or regional restrictions

Mosor Leather will not be liable for delays caused by third-party courier services.

7. Address Accuracy

Customers are responsible for providing accurate and complete shipping information. Mosor Leather will not be responsible for orders delivered to incorrectly provided addresses.

If you notice an error in your shipping details, please contact us immediately before the order is dispatched.

8. Damaged or Lost Shipments

If your order arrives damaged, please contact us within 48 hours of delivery with photographs of the product and packaging.

In case a shipment is lost in transit, we will coordinate with the courier partner to investigate and resolve the issue.

9. Order Tracking Support

For any shipping-related queries, please contact us with your order number and our support team will assist you.

10. Contact Information

For any questions regarding shipping or delivery, please contact us:

Mosor Leather
WS Ventures
37/32, West Street
Vettaiperiyampalayam
Gangapuram (PO)
Chithode – 638102
India

Website: www.mosorleather.com